WB Work Order is a mobile application provided by Wan Bridge Management, LLC to residents of single-family rental homes and other long-term rental properties managed by Wan Bridge in the United States (primarily in Texas). The App allows tenants to:
Submit maintenance (work order) requests
Communicate with the property management team via in-app chat
View utility billing statements
Manage their profile and account settings
Review and rate completed maintenance services
How to Get an Account
Tenant accounts are provisioned by Wan Bridge when a resident moves into a Wan Bridge–managed property as part of the standard move-in process. Users cannot self-register. There is no fee to create an account.
Frequently Asked Questions
How do I log in?
Use the email address and password provided to you by your property management team. If you have forgotten your password, tap “Forgot Password” on the login screen to reset it via email.
How do I submit a maintenance request?
Go to the “Repairs” tab and tap the “+” button. Fill in the issue description, optionally attach photos, and submit. Your property management team will be notified immediately.
How can I chat with property management?
Go to the “Messages” tab to view and send messages related to your work orders. You can also send photos through the chat.
How do I view my utility bills?
Go to the “Bills” tab to view your billing statements and consumption charts. This feature is read-only; if you have questions about a bill, please contact your property management team.
I’m having trouble with the app. What should I do?
Make sure you are using the latest version of the app from the App Store. If the issue persists, contact us at [email protected] with a description of the problem and your device model.
Contact Us
If you need help or have any questions about WB Work Order, please email us at: